Privacy Policy

VisualsAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product photography generation service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you register for an account, subscribe to our service, or communicate with us, including:

• Name and email address
• Billing and payment information (processed securely via Paddle)
• Account credentials
• Profile information and preferences

Usage Information

We automatically collect certain information when you use our service, including:

• Device information and browser type
• IP address and location data
• Usage patterns and feature interactions
• Generated images and content
• Credit usage and subscription status

Cookies and Tracking

We use cookies and similar tracking technologies to maintain session state, remember your preferences, and analyze service usage. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns
• Detect, prevent, and address fraud or abuse
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: Companies that help us operate (payment processing via Paddle, cloud hosting, analytics)
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. We will retain and use your information as necessary to comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing
• Data portability
• Withdraw consent

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@visualsai.com
Address: VisualsAI, [Company Address]